Privacy Policy

At Divyajyoti Specialities Hospital, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://divyajyotihospital.co.in/, or use our services.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our website.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, address, phone number, email address, gender, date of birth, medical history, and other relevant data.
  
  
• Health Information: Medical records, health conditions, test results, prescriptions, and details related to your treatment.
  
  
• Payment Information: Credit/debit card details, billing information, insurance information, and payment history.
  
  
• Technical Data: IP address, browser type, device information, location data, cookies, and other technical data necessary to provide and improve our website and services.
  
  

We collect personal and health information only when it is necessary to provide you with medical care or for operational purposes.

2. How We Use Your Information

The information we collect is used to:

• Provide Medical Services: To assess your health, offer consultations, and deliver medical treatments.
  
  
• Improve Our Services: To enhance the quality of healthcare, track patient satisfaction, and improve user experience.
  
  
• Communicate with You: To send appointment reminders, health updates, newsletters, and other communication related to your care.
  
  
• Billing and Payments: To process payments, verify insurance claims, and provide you with the necessary billing information.
  
  
• Marketing and Promotions: If you have consented, we may send promotional offers and information about new services, events, or healthcare tips. You can opt out of such communications at any time.
  
  

3. Sharing and Disclosure of Information

We do not share your personal or health information without your consent, except in the following circumstances:

• With Healthcare Providers: We may share information with your treating healthcare professionals, specialists, or medical institutions for treatment purposes.
  
  
• For Legal Compliance: We may disclose information if required by law, such as in response to subpoenas, court orders, or legal investigations.
  
  
• With Third-Party Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processors or IT service providers. These providers are required to keep your information confidential.
  
  
• In Case of Business Transfers: If our business is involved in a merger, acquisition, or sale, your information may be transferred to the new owners.
  
  

4. Data Security

We employ reasonable physical, technical, and administrative safeguards to protect your personal and health information from unauthorized access, alteration, or destruction. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.

5. Your Rights Regarding Personal Information

As a user, you have the following rights regarding your personal and health information:

• Access: You may request access to the personal information we hold about you.
  
  
• Correction: You can request corrections to any inaccurate or incomplete information.
  
  
• Deletion: You have the right to request the deletion of your personal information, subject to any legal requirements.
  
  
• Opt-Out: You may opt-out of marketing communications by unsubscribing via the unsubscribe link or contacting us directly.
  
  

To exercise these rights, please contact us using the information provided in Section 10.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze trends, and gather demographic information. Cookies are small data files stored on your device that help us improve our services.

You can manage your cookie preferences in your web browser settings. However, disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Divyajyoti Specialities Hospital. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Divyajyoti Specialities Hospital
Address: C-1/4, Beside Sai Mandir, Lal Park Colony, Divider Road, Ganga Nagar-250001
C 1/4 Pocket D, Ganga Nagar, Mawana Road, Meerut (U.P)
Phone: 0121-4300282, 0121-2620888, 0121-2622777
Email: admin@divyajyotihospital.co.in
Website: https://divyajyotihospital.co.in/